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Returns & Refunds
Your satisfaction matters to us.
Our policy
Unused candles in their original packaging can be returned within 7 days of delivery. Once we receive and inspect the item, refunds are processed to the original payment method within 5–7 business days.
Non-returnable items
- Custom and personalized candles.
- Corporate and bulk orders.
- Used or partially burned candles.
Damaged in transit?
We're sorry! Share a photo within 48 hours of delivery via WhatsApp or email and we'll arrange a replacement right away.