Free shipping over ₹1,499 · Handcrafted in India · Light the Moment
BURNORALight the Moment
BURNORA

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Returns & Refunds

Your satisfaction matters to us.

Our policy

Unused candles in their original packaging can be returned within 7 days of delivery. Once we receive and inspect the item, refunds are processed to the original payment method within 5–7 business days.

Non-returnable items

  • Custom and personalized candles.
  • Corporate and bulk orders.
  • Used or partially burned candles.

Damaged in transit?

We're sorry! Share a photo within 48 hours of delivery via WhatsApp or email and we'll arrange a replacement right away.